State Farm® Insurance Agent Jason Cantrelle
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Krystian Maskos
September 7, 2025
5
out of
5
rating by Krystian Maskos
"Excellent service. Highly recommended."
We responded:
"Thanks so much for taking a moment to share your experience with our agency. We appreciate your business! ~ Jason"
Broderick Scott
September 2, 2025
5
out of
5
rating by Broderick Scott
"These people are amazing. Answered every question I ever had resulting in 100% satisfaction."
We responded:
"Awesome! Thanks for sharing your experience with our agency!! We appreciate your business!! ~ Jason"
Tammis
September 2, 2025
5
out of
5
rating by Tammis
"Several years ago I chose Jason Cantrelle to handle my bundled homeowners and auto insurance based on his excellent Google reviews. Believe the positive reviews! Jason is excellent, as is Marlo. From the moment I first spoke to Marlo on the phone, I knew I had made an excellent choice. Five stars!"
We responded:
"Thank you so much for taking a moment and sharing your experience with our office. We love our Ms.Marlo. She is such an asset to our team. We appreciate the trust you place in our agency and for giving us an opportunity to earn your business. Thank you!! ~ Jason"
Aline !
August 19, 2025
5
out of
5
rating by Aline !
"Marlo, she was very nice very helpful in helping and clearing all my doubts. Thank you Marlo."
We responded:
"Thank you so much for sharing your experience with our agency! We appreciate your business. ~ Jason"
Monica Zeno
August 19, 2025
1
out of
5
rating by Monica Zeno
"I wouldn’t recommend Jason Cantrelle for your instance needs. He is extremely hands off and doesn’t actually do anything to help you once you sign up and start paying the insanely high premiums. There are plenty of other agents and companies out there.. don’t go with Jason!"
We responded:
"Ms Zeno, we welcome all feedback at our agency and appreciate your opinion. Our agency has always responded to your requests in a timely manner. ALL underwriting and claims decisions on customer accounts occur exclusively from outside the agency. Even after receiving multiple past email responses from you with explicit profanity, we have still responded and attempted to help you navigate each of your situations. We have consistently provided you with the necessary information and direction for your inquiries. Again, we respect your opinion and hope you find what you are looking for in the future with regards to your next insurance agent. ~ Jason"
Brooke Fee
August 18, 2025
5
out of
5
rating by Brooke Fee
"Marlo has been amazing! She’s always so friendly, professional, and accommodating. Anytime I’ve needed help or had questions, she’s gone above and beyond to make sure everything was taken care of quickly and smoothly. I truly appreciate her support and highly recommend her to anyone looking for an agent who genuinely cares about their clients."
We responded:
"Brooke, thank you for taking a moment to provide some feedback on your experience. As always, we appreciate the opportunity to provide next level customer service. Thanks for trusting our agency! ~ Jason"
James Griffin
August 14, 2025
5
out of
5
rating by James Griffin
"Marlo at Mr. Cantrelle’s office has been helping my family for nearly 10 years. Even though we’ve moved across the state they’ve always kept our business. Marlo and team does an exceptional job keeping our insurance top notch at the most affordable rates."
We responded:
"James, thank you so much for sharing your experience with our agency. We appreciate the opportunity to exceed your expectations and the trust you have placed in our agency for so many years. We appreciate your continued business. ~ Jason"
Theresa Titus
August 13, 2025
5
out of
5
rating by Theresa Titus
"The Jason Cantrelle State Farm office has been amazing. The office staff are easy to work with, very attentive, and respectful. I highly recommend this insurance agency."
We responded:
"Ms Theresa, thanks so much for placing your trust in our agency. Our goal is to deliver an unmatched level of customer service! We appreciate your business! ~ Jason"
Karen barfield
August 6, 2025
5
out of
5
rating by Karen barfield
"I recently had an auto accident that required me to make several changes to my State Farm auto policy. Because I am not a very skilled user of technology it took many phone conversations to make these adjustments happen. Marlo McClung-Perez was the State Farm representative that guided me thru the process. She also suggested that I add the Drive Save and Save app to my account. She explained how the app would save money and also help me to be a safer driver. Then she helped me learn how to use the app and followed up several times to be sure everything was working properly. I am very grateful for her kindness and over the top helpfulness. She is a wonderful asset to the Jason Cantrelle agency."
We responded:
"Ms. Karen, thank you for taking a moment to share your experience with our agency. Our agency is here to help no matter how you prefer to visit. Whether it is in person, on the phone, or online, we look forward to meeting and exceeding your expectations. Ms Marlo in our office works very hard to make sure all of your insurance needs are fulfilled. We appreciate your business!! ~ Jason"
Yuwei Zhang
August 1, 2025
5
out of
5
rating by Yuwei Zhang
"I’m so grateful for the amazing service I received from Jessica at State Farm regarding my homeowners insurance. She was incredibly knowledgeable, patient, and made the entire process smooth and stress-free. When I had questions, she responded quickly and clearly. I highly recommend Jessica and State Farm to anyone looking for dependable home insurance and outstanding customer support."
We responded:
"Wow, what an absolute pleasure it is to see this from our agency! This is our number 1 goal. Exceed Customer Expectations!! Yuwei, thank you so much for taking a moment to share your experience with our agency. We appreciate your business and look forward to continuing to take great care of you and your family!! ~ Jason"
Kara Theriot
July 24, 2025
5
out of
5
rating by Kara Theriot
"Marlo as Jason’s office is amazing and attentive!!!!"
We responded:
"Kara, thanks so much for sharing your experience with our office, especially the amazing woods for our special Ms. Marlo!! We appreciate your business!! ~ Jason"
Jake Valentine
July 11, 2025
5
out of
5
rating by Jake Valentine
"I picked them because they had the best rates for home and auto. But what sets them apart is their customer service. I was really pleased with them when I had some frustrating auto repairs and was getting the typical runaround from the auto shop who botched the initial work. They negotiated with the repair company on my behalf and got me a much better rate. Followed up every time with a phone call to make sure everything was taken care of. Always responded quickly and easy to get a hold of - call, text, or email. Highly recommended agent and office!"
We responded:
"From one Jake (at State Farm) to another, we appreciate you taking a moment and sharing your experience with our office. We always do what we can to provide a level of experience that is un-matched in the industry. Our team strives to over deliver with every interaction in our agency. We appreciate your business and the trust you have placed in our agency. Thanks, ~ Jason"
Vanessa Guerra
July 7, 2025
5
out of
5
rating by Vanessa Guerra
"Jessica was the best! Great customer service! Very nice and helpful!"
We responded:
"Vanessa, thank you so much for taking a moment to share your experience with our office, namely Ms Jessica. We appreciate the opportunity to exceed your expectations. Thanks again! ~ Jason"
Lucas Cowan
June 13, 2025
5
out of
5
rating by Lucas Cowan
"Jason's office provides great service. I've been working with Marlo and Blanca for years. Their service is exceptional and they are able to give me competitive rates for all my needs."
We responded:
"Lucas thank you so much for taking a few minutes to share your experience with our office. We appreciate the kind words and always appreciate the opportunity to exceed your expectations. Thanks for placing your trust in our agency! ~ Jason"
Edwin Perry
June 5, 2025
5
out of
5
rating by Edwin Perry
"I love this area and my insurance company..State Farm Insurance Agency..great job and keep up the great work!"
We responded:
"Edwin we appreciate your business and for sharing your experience with our agency. Thanks for placing your trust in us. We appreciate you! ~ Jason"
Manuel tovar
June 5, 2025
5
out of
5
rating by Manuel tovar
"Mrs. Blanca answered all my questions and concerns before making the switch. Very savvy and saved me boat load of money!!! Definitely recommend!!!!"
We responded:
"Thank you so much for taking a moment to share your experience with our agency. We appreciate your business. ~ Jason"
Andrew Sankowski
May 29, 2025
5
out of
5
rating by Andrew Sankowski
"Erica was helpful and courteous."
We responded:
"Andrew, we appreciate the trust you place in our agency. Thanks for taking a moment to share your experience with our office!! ~ Jason"
Mason English
May 28, 2025
5
out of
5
rating by Mason English
"Very helpful walking me through the process on the phone."
We responded:
"Mason thank you for taking a moment and sharing your experience with our office. We appreciate your business!! ~ Jason"
Issamary Hernandez
May 21, 2025
5
out of
5
rating by Issamary Hernandez
"I spoke to Ericka from State Farm she helped me with a payment concern I had. She was very nice and patience with me and very friendly she was very helpful."
We responded:
"Ms Hernandez, Thanks so much for taking a moment to share your experience with our office. We appreciate your business!! ~ Jason"
Kevin Feely
May 14, 2025
5
out of
5
rating by Kevin Feely
"Marlo is simply the best. Great attitude and always so helpful. Jason, Marlo needs a raise because she has earned it!!!! Thank you to Jason and Marlo for everything . Truly appreciate all that you do."
We responded:
"Kevin we appreciate the trust that you have placed in our agency throughout the years. We certainly have an amazing team with Marlo being one of our Rock Stars. We appreciate the kind words and look forward to taking care of you and your family for many many years to come. ~ Jason"
chaethana yalamanchili
May 9, 2025
5
out of
5
rating by chaethana yalamanchili
"Marlo and honestly everyone I’ve worked with at the office have been so professional and helpful. They are efficient and effective in answering questions and providing solutions. Specifically Marlo Essentially handled a claim for me so I wouldn’t have to wait a prolonged amount of time with the claims office ( this was after the snow storm in Texas)"
We responded:
"Chaethana, thank you so much for sharing your experience with our office. As you have shared, exceeding customer expectations is key to giving you the experience you deserve. Thanks so much for trusting our agency for your insurance needs!! We appreciate your business and look forward to continuing to take care of you and your family! ~ Jason"
Anthony Herbert
May 6, 2025
5
out of
5
rating by Anthony Herbert
"Ericka was very helpful and always very knowledgeable and passionate about her job ....Great asset to the company"
We responded:
"Anthony thank you so much for taking a few minutes to provide your experience. We appreciate the faith you put in us and it is our pleasure to provide you with top notch customer service. Thanks for helping to make us the the best option for home and auto insurance in Houston Texas!! ~ Jason"
lazaro garza
April 30, 2025
5
out of
5
rating by lazaro garza
"Blanca Gonzales Excellent helped. Thank you."
We responded:
"Lazaro, thank you for taking a moment and sharing your experience with our agency. We appreciate you for allowing us to provide you with the best auto insurance in Houston! ~ Jason"
Tiffany Contreras
April 18, 2025
5
out of
5
rating by Tiffany Contreras
"Ericka is always helpful and quick to answer any questions I have about my policy. Great customer service every time!"
We responded:
"Tiffany we appreciate your business and the opportunity to be the best State Farm Agency in Houston! Thanks for placing your trust in our agency!! ~ Jason"
Juliet Morales
April 17, 2025
5
out of
5
rating by Juliet Morales
"Customer service was amazing and friendly Ericka was such a help with my payment plan"
We responded:
"Juliet thank you! Thank you for allowing us to provide the very best that insurance has to offer. We appreciate you helping make our office the best in the Heights! ~ Jason"